Refund Policy

Thank you for choosing Social Spark for your socializing and networking needs. We strive to create memorable experiences for our attendees. Please read our refund policy carefully to understand our terms and conditions.

  1. Cancellation and Refund Policy:

    • Attendees may cancel their registration for a full refund up until 48 hours before the scheduled start time of the event.
    • Cancellation requests must be submitted via email to contactus@socialsparkevents.com.
    • Refunds will be processed within 10 business days from the date of the cancellation request.
  2. Exchange Policy:

    • Within 48 hours of an event, attendees may request an exchange for another event of equal or greater value.
    • If the chosen event has a higher registration fee, attendees are required to pay the difference in price.
    • Exchange requests must be submitted via email to contactus@socialsparkevents.com.
  3. No Refunds for Non-Attendance:

    • We do not offer refunds for attendees who do not attend the event.
  4. Satisfaction Guarantee:

    • If an attendee participates in the entire event and feels dissatisfied, having not met potential new friends or not enjoyed the experience, they may request a full refund.
    • Requests for a refund under the Satisfaction Guarantee must be submitted via email to contactus@socialsparkevents.com within 48 hours of the event's conclusion.
    • Social Spark Events reserves the right to evaluate each request on a case-by-case basis.
  5. General Terms:

    • Refunds will be issued to the original payment method.
    • All requests must include the attendee's name, event details, and a brief explanation for the request.
    • Social Spark Events reserves the right to modify or amend this refund policy at any time without prior notice.

By registering for our events, you agree to comply with the terms outlined in this refund policy. If you have any questions or concerns, please contact us at contactus@socialsparkevents.com.